Data Protection Policy

Comprehensive Strategies for Data Integrity and Privacy

Effective Date:29  December,2019 Last Updated: [Insert Date] Website: https://klovercloud.com

1. Introduction

KloverCloud (BD) Ltd. (“we,” “our,” “us”) is committed to safeguarding the privacy and personal data of our customers, partners, and website visitors. This Data Protection Policy outlines how we collect, use, store, and protect personal information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and local data protection regulations.

2. Scope of the Policy

This policy applies to all personal data processed by KloverCloud (BD) Ltd., including data collected through our website, https://klovercloud.com, and any other interactions with our customers and partners.

3. Data We Collect

We may collect and process the following types of personal data:
  • Contact Information: Name, email address, phone number, postal address.
  • Account Information: Username, password, billing information, service preferences.
  • Usage Data: IP address, browser type, operating system, pages visited, and interactions with our website.
  • Communication Data: Records of communications with our support team or other KloverCloud personnel.
  • Payment Information: Credit card details, bank account information, and transaction history.

4. How We Use Your Data

KloverCloud (BD) Ltd. uses personal data for the following purposes:
  • Service Delivery: To provide and manage our services, including account creation, billing, and customer support.
  • Communication: To send updates, newsletters, and promotional offers (with consent), as well as to respond to inquiries and requests.
  • Security: To monitor and enhance the security of our website, services, and infrastructure.
  • Compliance: To comply with legal obligations and enforce our terms of service.

5. Legal Basis for Processing

We process personal data based on the following legal grounds:
  • Contractual Necessity: To fulfill our contractual obligations with customers and partners.
  • Legitimate Interests: To improve our services, ensure security, and manage our business operations.
  • Consent: Where required by law, we obtain explicit consent for data collection and use, such as for marketing communications.
  • Legal Compliance: To comply with legal and regulatory obligations.

6. Data Sharing

KloverCloud (BD) Ltd. does not sell or rent personal data to third parties. We may share data with:
  • Service Providers: Third-party vendors who assist in delivering our services, such as payment processors, hosting providers, and marketing platforms.
  • Legal Authorities: If required by law or to protect our legal rights, we may disclose data to regulatory authorities or law enforcement.

7. Data Security

We implement robust security measures to protect personal data, including:
  • Encryption: Data is encrypted in transit and at rest.
  • Access Control: Only authorized personnel have access to personal data.
  • Monitoring: Regular security audits and monitoring to detect and prevent breaches.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. When data is no longer needed, we securely delete or anonymize it.

9. Your Rights

You have the following rights regarding your personal data:
  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request corrections to inaccurate or incomplete data.
  • Deletion: Request the deletion of your personal data in certain circumstances.
  • Restriction: Request the restriction of data processing under specific conditions.
  • Portability: Request the transfer of your data to another organization.
  • Objection: Object to the processing of your data based on legitimate interests or for direct marketing purposes.
  • Withdraw Consent: Withdraw consent at any time for data processing based on consent.
To exercise any of these rights, please contact us at [Insert Contact Email].

10. International Data Transfers

If we transfer personal data outside of your country, we ensure that appropriate safeguards are in place to protect your data, such as using standard contractual clauses or relying on an adequacy decision.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal data.

12. Updates to This Policy

We may update this Data Protection Policy from time to time. Any changes will be posted on our website with the revised effective date. We encourage you to review this policy periodically.

13. Contact Information

If you have any questions or concerns about this Data Protection Policy or how we handle your data, please contact us: KloverCloud (BD) Ltd. Email: [email protected]
Phone: +8801969609330
Address: 3rd Floor, House 85, Road 3, Block F, Banani, Dhaka